Corinium Care is preparing to welcome inspectors from the Care Quality Commission, now that the company has been successfully registered.
The CQC is the inspectorate body which ensures that health and social care providers are providing the best possible service to their clients.
Managing Director Clare Janik has been briefing staff and carers about the procedure that lies ahead.
“As well as talking to the head office team and checking our records, part of the inspection process involves them talking to clients and carers,” she explained.
“CQC will inspect on five key elements: Is the service safe? Is the service responsive? Is the service effective? Is the service well-led? Is the service caring?
“There are a number of ways these questions can be answered and we have to provide the evidence to demonstrate how. For example: is the service caring – we can demonstrate that each client is individually assessed by a fully-trained care manager who discusses the client’s care needs and preferences with either the client themselves or with their representative.
“This information is recorded in the client’s care plan available to the client or their representative. The care plan is then given to care workers before their placement so the care worker is fully aware of the client’s needs and lifestyle choices before the assignment commences.
“The care plan is reviewed and updated as changes occur either by care workers sending us a ‘Changes to care’ report form or by the care manager conducting a further review.
“Care managers revisit their clients at least once a year or more often if the client’s condition changes. At all times the client’s choices are shown to be respected and their consent must be given to any care provided. If a client does not consent, eg, to personal care, this must be recorded and if it becomes an ongoing problem then the care manager should be notified.
“You can see from this small example that we all play a part in ensuring our service is caring. And the same goes for the other elements of our service which inspectors place under the spotlight.
“Once we have been inspected, the CQC will write a report and rate our service on each key element plus give us an overall rating. The rating range is Outstanding, Good, Requires Improvement and Unsatisfactory.
“I’m sure you would agree, we would all want to achieve a rating of outstanding!”
Managing Director Clare nominated for top award
Managing Director of Corinium Care, Clare Janik, has been nominated for a top honour in the Gloucestershire Women in Business Awards.
The award for Businesswoman of the Year will go to someone who has made ‘a significant personal contribution to the success of their company’.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Director of Care Services in 2010 before taking over as Managing Director in 2013.
She admits to having been a rebel at school, and a renegade in her early career. At the age of 39 she was a single mother, bringing up two small children and working as a dinner lady.
Her days of rebellion ended when she joined Corinium Care when it had just five members of staff. She has been part and parcel of the company’s expansion and played a pivotal role in it becoming one of the leading care agencies in the UK with 17 staff in Nailsworth, 800 registered carers and recruitment offices in Zimbabwe and South Africa.
In 2014 Clare led Corinium Care through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintained its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
Married to a jazz singer, she also found time in 2014 to climb Ben Nevis by night to raise money for the Alzheimer’s Society.
Her many roles in the last 22 years have covered every aspect of the business – training, recruitment, care manager, liaising with clients, marketing and leadership.
In 2013 she went on a fact-finding mission to South Africa and headed up a recruitment drive in person. The finalists in the Women in Business Awards 2015 will be announced after March 6.
The award for Businesswoman of the Year will go to someone who has made ‘a significant personal contribution to the success of their company’.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Director of Care Services in 2010 before taking over as Managing Director in 2013.
She admits to having been a rebel at school, and a renegade in her early career. At the age of 39 she was a single mother, bringing up two small children and working as a dinner lady.
Her days of rebellion ended when she joined Corinium Care when it had just five members of staff. She has been part and parcel of the company’s expansion and played a pivotal role in it becoming one of the leading care agencies in the UK with 17 staff in Nailsworth, 800 registered carers and recruitment offices in Zimbabwe and South Africa.
In 2014 Clare led Corinium Care through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintained its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
Married to a jazz singer, she also found time in 2014 to climb Ben Nevis by night to raise money for the Alzheimer’s Society.
Her many roles in the last 22 years have covered every aspect of the business – training, recruitment, care manager, liaising with clients, marketing and leadership.
In 2013 she went on a fact-finding mission to South Africa and headed up a recruitment drive in person. The finalists in the Women in Business Awards 2015 will be announced after March 6.
Laura becomes our Senior Care Manager
Laura Graham has been promoted to Senior Care Manager with Corinium Care.
Laura joined the company in 2009 as Assistant Care Manager. She now heads up the Care Management team.
Her appointment follows a year of major change for the company, based in Nailsworth.
“Corinium Care has undergone a total restructure of how our service is provided. One of my key roles was to ensure that the impact on our clients was kept to a minimum during that changeover period,” said Laura.
“Our live-in care workers are now directly engaged by us which means we are even better placed to support them and provide them with our care expertise, which in turn will guarantee the best possible care for our clients.”
Glasgow born and bred, Laura spent 12 years working with adults with learning disabilities in Scotland. Before joining Corinium Care, she spent a year working at Marling School in Stroud.
Managing Director of Corinium Care, Clare Janik, congratulated Laura on her promotion. “The live-in care business is forever changing and Laura’s experience will be a great asset as we take the company forward,” she said.
Laura joined the company in 2009 as Assistant Care Manager. She now heads up the Care Management team.
“Corinium Care has undergone a total restructure of how our service is provided. One of my key roles was to ensure that the impact on our clients was kept to a minimum during that changeover period,” said Laura.
“Our live-in care workers are now directly engaged by us which means we are even better placed to support them and provide them with our care expertise, which in turn will guarantee the best possible care for our clients.”
Glasgow born and bred, Laura spent 12 years working with adults with learning disabilities in Scotland. Before joining Corinium Care, she spent a year working at Marling School in Stroud.
Managing Director of Corinium Care, Clare Janik, congratulated Laura on her promotion. “The live-in care business is forever changing and Laura’s experience will be a great asset as we take the company forward,” she said.
Subscribe to:
Posts (Atom)