Care Quality Commission awards Corinium Care an ‘Excellent’ rating

CORINIUM Care staff are delighted that the company has won an ‘Excellent’ rating from inspectors.

The Care Quality Commission awarded the live-in care agency in Nailsworth three stars, the highest accolade.

Inspectors spent a day with Corinium Care staff in George Street, and sought feedback from clients and care staff.

They judged the company on factors such as personal care, management, training, and standards of service.

Corinium received particular praise for its attempts to make sure its elderly clients have a live-in carer with whom they get on well and who takes on board their likes and dislikes.

“The agency works hard to match the right care staff with people and the feedback we received is that they do this very well,” said Inspector Sharon Hayward-Wright.

There was also praise for the award-winning training which Corinium Care provides for its carers, all of whom undergo a five-day induction and are offered regular refresher training.

Ms Hayward-Wright added: “We received very positive feedback about the high standard of service this agency provides to people who use the service and care staff.”

The CQC noted that Corinium Care staff also provide comprehensive information to clients, carry out excellent assessment of clients’ needs before finding them a carer, keep in close contact with clients and their families, and are always helpful and caring to clients and carers.

MD of Corinium Care, Camilla Miles, was pleased with the report.

“Our three-star rating is testament to the effort that goes into making Corinium Care such a good company. We put the personal touch at the heart of everything we do. And it’s very rewarding when that is officially recognised,” she said.

To see the full CQC report, click here

Amanda and Rachel rewarded for their efforts

WHEN Rachel Dedman and Amanda Butler reached their tenth anniversary at Corinium Care, their boss couldn’t let the occasion go by without a celebration.

So Managing Director Camilla Miles arranged a trip to the Billy Elliot show in London – and took the whole company along for the ride.

Ten staff piled into a bus at the Corinium Care offices in Nailsworth, had a luxury picnic on the way, stopped off for some shopping in Kensington, and enjoyed the show at the Victoria Palace Theatre.

“It was a very nice gesture,” said Amanda. “The show was excellent, and it was great to share the event with everyone else. We’re a very close-knit team.”

Amanda, Director of Operations at Corinium Care live-in care agency in George Street, grew up in Minchinhampton. She worked in the newspaper industry until 1998. In 1999 she met Camilla Miles when they both lived in Bisley and walked their dogs together.

Amanda started working for Camilla in an administrative role for a few hours a week in 2000. She became Director of Operations in 2007.

“I can’t believe how quickly the time has gone. I’m very proud of the company and of what we’ve achieved in ten years,” she said.

Rachel grew up in Nailsworth. She trained as a nursery nurse, and then as an accounting technician. She is now Company Secretary.

“It’s a pleasure to have been involved in the growth of Corinium Care. And the trip to Billy Elliott was wonderful – a very memorable evening,” she said.

Camilla paid tribute to Rachel and Amanda’s loyalty and hard work. “They’ve both been fantastic. Corinium Care wouldn’t be what it is today without them.”

She decided to book the Billy Elliot outing because she knew both wanted to go to the show. “It’s not the sort of thing their husbands are interested in, and it seemed like a good idea,” she said.