Corinium Care rated 'outstanding' for its caring by CQC

We are delighted that Corinium Care has achieved an ‘outstanding’ rating from the Care Quality Commission for its caring service.
We were also awarded a ‘Good’ rating in four further categories designed to test whether the service is safe, effective, responsive and well-led.
The company’s overall CQC rating was ‘Good’.
Managing Director Clare Janik welcomed the inspector's report. “It’s excellent news that the very high standards we seek to achieve have been recognised at such a level,” she said.
“Getting an Outstanding rating in the care category is brilliant, and a tribute to our wonderful team of carers and support staff who always go the extra mile for our clients.”
The inspector spent three days with Corinium Care and talked to carers, clients and their relatives as well as to the staff in Nailsworth in the company’s first CQC inspection.
His 13-page report said clients, most of whom are frail and elderly, “received a caring and compassionate service from people who knew them well”.
“Staff treated people with dignity and respect. People were involved in planning the care and support they received. Confidentiality and people’s privacy was respected,” he said.
“Relatives were all positive regarding the service. Relatives confirmed their requests regarding care staff had been sought and accommodated. This showed the views of the person receiving the service were respected and acted on.
“Staff respected people’s privacy and maintained their dignity”, he added. “People’s needs were at the centre of the service provided, with staff knowing each person’s likes and dislikes.”
On the subject of safety, he said recruitment arrangements were “robust” and people were supported by sufficient staff with appropriate skills.
“Relatives we spoke with said they felt their family member was kept safe by care staff,” said the report.
The service was effective because staff had been trained to meet people’s needs. “New staff received a thorough induction . . . and staff received support from managers through effective supervision and performance appraisal.”
Other elements praised included carer training, the skill and experience of carers and the vision and values which permeated the entire company.
Corinium Care provides live-in care for elderly people, those with dementia and young adults with physical and learning disabilities. Founded in 1995, it has more than 700 registered carers as well as 17 head office staff, and recruitment offices in South Africa and Zimbabwe.

MD receives a warm welcome at South Africa seminars

The MD of Corinium Care received a warm welcome when she visited South Africa to host recruitment seminars and meet carers past and present.
Clare Janik hosted three seminars about life as a live-in carer in Durban, Port Elizabeth and Cape Town for potential new carers. Almost 200 people attended. Past and current carers were also invited to a thankyou lunch.
“Corinium Care has had a close relationship with South Africa since its formation in 1995 and it’s important that we maintain those links,” said Clare.
“It was an opportunity to meet and thank some of the wonderful carers who have been with Corinium Care for many years. They are fantastic ambassadors for the caring profession.
“We got such a warm welcome at the seminars. They really appreciated the fact that we’d made the effort to establish personal contact.”
MD Clare Janik (centre) with carers in Port Elizabeth
The award-winning company is one of the leading care agencies in Britain. It has 17 staff and more than 800 registered carers providing care for people in their own homes. It has recruitment offices in South Africa and Zimbabwe.
The aim of the seminars was to explain to potential carers what the role entails.
Past and current carers with Corinium Care were on hand to answer questions. Most were women, aged 45-60, whose children have left home and who wanted to travel or visit relatives in Britain. An increasing number of younger women are also looking at care work as a career option.
“The people who join us from South Africa are hard-working, kind and compassionate. For many caring is a new career and a new start in life with a reliable source of income,” said Clare.
“A mix of UK and South African carers works well for us because the UK carers often choose to work for shorter periods, whilst the South African carers prefer the stability of a longer placement.”
Corinium’s carers from South Africa usually spend three to six months in the UK. All registered carers take part in Corinium Care’s free, award-winning, five-day training programme in the UK which includes personal care, dementia care, recognising signs of abuse, and moving and handling.
“We’ve seen a huge expansion in the care business in the UK because of the growth in the elderly population, and an increasing awareness that live-in care allows people a choice as to where they would like to be cared for,” said Clare.

Clare shortlisted as Business Person of the Year

We are pleased to announce that the Managing Director of Corinium Care, Clare Janik, has been shortlisted as Business Person of the Year in the Stroud Life Business Awards.
The awards seek to put Stroud Valleys businesses in the limelight, celebrate new talent and share the success of established firms and their staff.
The Business Person of the Year award will be go to the individual who demonstrates excellent business acumen and high achievement in business.
The judges were looking for strong business leadership, motivational ability, entrepreneurship, business acumen, dynamism, innovation, style, tenacity, charisma and a healthy balance sheet.
Applicants were judged on their personal involvement in the company’s growth or expansion, its move into new products, services, markets, or new areas of business activity.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Managing Director in 2013.
In the last year she has carried out the biggest structural change since the company was set up in 1995 - the transfer of our self-employed carers on to the payroll as salaried staff. The aim: to make sure that Corinium Care maintains its position as one of the leaders in the live-in care market.
The winner will be announced at a dinner at the Old Lodge, Minchinhampton on July 16.

MD Clare heads to South Africa

THE MD of Corinium Care is heading to South Africa to hold seminars with caregivers, past and present.
Clare Janik runs the live-in care agency which provides care to elderly and disabled people in their own homes in the UK. Many of its registered carers come from South Africa.
She will be hosting three seminars about caregiving in the UK in Durban, Port Elizabeth and Cape Town between June 13 and 20. Alongside her will be the company’s agent in South Africa, Lindy Wareing.
“Corinium Care has had a close relationship with South Africa since its formation in 1995 and it’s important that we maintain those links,” said Clare.
"It’s an opportunity to meet and thank some of the wonderful carers who have been with Corinium Care for many years. They are fantastic ambassadors for the caring profession.”
The award-winning company is one of the leading care agencies in Britain. It has 17 staff and more than 800 registered carers providing care for people in their own homes. Its South Africa recruitment office is in the Eastern Cape.
The aim of the seminars is to explain to potential carers what the role entails.
Past and current carers with Corinium Care will be on hand to answer questions. Most are women, aged 45-60, whose children have left home and who want to travel or visit relatives in Britain. An increasing number of younger women are also looking at care work as a career option.
“The people who join us from South Africa are hard-working, kind and compassionate. For many caring is a new career and a new start in life with a reliable source of income,” said Clare.
The company’s agent in South Africa, Lindy Wareing, began her career with Corinium Care as a carer in the UK.
“I know how it feels to travel half way across the world and face a whole new experience so I can tell potential carers what the job is like,” said Lindy.
Corinium’s carers from South Africa usually spend three to six months in the UK. All registered carers take part in Corinium Care’s free, award-winning, five-day training programme in the UK which includes personal care, dementia care, recognising signs of abuse, and moving and handling.
All who attend the seminars must have eligibility to work in the UK. The seminar dates are: Durban (June 13), Port Elizabeth (June 18) and Cape Town (June 20).
For more information, please contact Corinium Care’s SA Recruitment Agent Lindy Wareing on 046 675 1994 or email mail@coriniumcare.co.za

Corinium MD Clare clinches top business award

Corinium Care is proud to announce that our Managing Director, Clare Janik, has won the title of Woman of the Year in the Gloucestershire Women in Business Awards 2015.
There was double delight at the awards ceremony when the company was also named a runner-up for Business of the Year.
The awards shine the spotlight on excellence and highlight the female entrepreneurs who are championing the county’s business scene.
Clare Janik (centre) at the awards ceremony
Clare, who joined Corinium in 2003 and has played a pivotal part in its success, thanked her Nailsworth-based team for their hard work and support.
Winning this award is an absolute honour and it’s a tribute to the entire team,” she said.
"It has been an extraordinary year for Corinium Care. The company has introduced the biggest structural changes since its formation and we continue to go from strength to strength,” she said.
“We could not have achieved half of what we have without the dedication and sheer hard work of every member of staff. They have been brilliant.”
The agency provides live-in care for elderly people, those with dementia and young adults with physical and learning disabilities. Founded in 1995, it has more than 800 registered carers as well as its head office staff, and recruitment offices in South Africa and Zimbabwe.
In the last year the company transferred more than 500 self-employed live-in care workers on to the company payroll as salaried staff. The aim was to make sure that Corinium Care maintains its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
The winners in the Women in Business Awards 2015, organised by Gloucestershire Media, were announced at a dinner at Cheltenham Racecourse, when Embarrassing Bodies star Dr Dawn Harper was the guest speaker.
Editor of the Citizen, Jenny Eastwood, praised all the entrants and said that Corinium Care and its MD were “inspirational”.

Trio join head office team at Corinium in Nailsworth

Three new members of staff have strengthened the head office team at live-in care agency Corinium Care in Nailsworth.
Becky Cornock, 33, joins as Recruitment Co-Ordinator. Brought up in Rodborough and a former pupil of Stroud High School, she has spent more than nine years in recruitment in both the NHS and private sector.
Peter Levett, 50, is a former police officer who takes on the role of Administrative Assistant. After 10 years in the Armed Forces and 23 years with the Royal Household Protection Group, the live-in care industry is a totally new direction.
Becky, Peter and Bronwyn
“I thought if I was going to do something different, it should be totally different. It’s opened my eyes to a whole new world,” he said.
Bronwyn Bentley, 42, is the company’s new Accounts Assistant. Born in South Africa, she came to the UK in 2007 and joined Corinium Care as a live-in carer.
“I know what a great company it is to work for, so when an opportunity came to join the head office team, I jumped at the chance,” she said.
Managing Director Clare Janik welcomed all three members of staff to the team. “It’s been a year of enormous structural change at Corinium Care and I’m sure that Bronwen, Peter and Becky will provide invaluable back-up as we continue to stride forward,” she said.

Corinium scores a double in finals of top award

Corinium Care is delighted to announce a double accolade in the Gloucestershire Women in Business Awards 2015.
The company is a finalist in the Business of the Year category, and Managing Director Clare Janik, makes the shortlist as Woman of the Year.
 The awards shine the spotlight on excellence and highlight the female entrepreneurs who are championing the county’s business scene.
Editor of the Citizen, Jenny Eastwood, said: “It’s a testament to the level of talent that it was such a hard job judging.”
The accolade comes at the end of an extraordinary year for Corinium in which Clare led the company through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintains its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
She thanked her team for their support throughout the transition. “It’s been an amazing year and, as always, the terrific team spirit and endless pursuit of excellence has helped take the company forward. All our staff and carers have been brilliant and we couldn’t have done it without them.”
The winners in the Women in Business Awards 2015 will be announced at a dinner at Cheltenham Racecourse on Wednesday May 6.

 

Let’s show the CQC how outstanding our care service is

Corinium Care is preparing to welcome inspectors from the Care Quality Commission, now that the company has been successfully registered.
The CQC is the inspectorate body which ensures that health and social care providers are providing the best possible service to their clients.
Managing Director Clare Janik has been briefing staff and carers about the procedure that lies ahead.
“As well as talking to the head office team and checking our records, part of the inspection process involves them talking to clients and carers,” she explained.
“CQC will inspect on five key elements: Is the service safe? Is the service responsive? Is the service effective? Is the service well-led? Is the service caring?
“There are a number of ways these questions can be answered and we have to provide the evidence to demonstrate how. For example: is the service caring – we can demonstrate that each client is individually assessed by a fully-trained care manager who discusses the client’s care needs and preferences with either the client themselves or with their representative.
“This information is recorded in the client’s care plan available to the client or their representative. The care plan is then given to care workers before their placement so the care worker is fully aware of the client’s needs and lifestyle choices before the assignment commences.
“The care plan is reviewed and updated as changes occur either by care workers sending us a ‘Changes to care’ report form or by the care manager conducting a further review.
“Care managers revisit their clients at least once a year or more often if the client’s condition changes. At all times the client’s choices are shown to be respected and their consent must be given to any care provided. If a client does not consent, eg, to personal care, this must be recorded and if it becomes an ongoing problem then the care manager should be notified.
“You can see from this small example that we all play a part in ensuring our service is caring. And the same goes for the other elements of our service which inspectors place under the spotlight.
“Once we have been inspected, the CQC will write a report and rate our service on each key element plus give us an overall rating. The rating range is Outstanding, Good, Requires Improvement and Unsatisfactory.
“I’m sure you would agree, we would all want to achieve a rating of outstanding!”

Managing Director Clare nominated for top award

Managing Director of Corinium Care, Clare Janik, has been nominated for a top honour in the Gloucestershire Women in Business Awards.
The award for Businesswoman of the Year will go to someone who has made ‘a significant personal contribution to the success of their company’.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Director of Care Services in 2010 before taking over as Managing Director in 2013.
She admits to having been a rebel at school, and a renegade in her early career. At the age of 39 she was a single mother, bringing up two small children and working as a dinner lady.
Her days of rebellion ended when she joined Corinium Care when it had just five members of staff. She has been part and parcel of the company’s expansion and played a pivotal role in it becoming one of the leading care agencies in the UK with 17 staff in Nailsworth, 800 registered carers and recruitment offices in Zimbabwe and South Africa.
In 2014 Clare led Corinium Care through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintained its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
Married to a jazz singer, she also found time in 2014 to climb Ben Nevis by night to raise money for the Alzheimer’s Society.
Her many roles in the last 22 years have covered every aspect of the business – training, recruitment, care manager, liaising with clients, marketing and leadership.
In 2013 she went on a fact-finding mission to South Africa and headed up a recruitment drive in person. The finalists in the Women in Business Awards 2015 will be announced after March 6.

Laura becomes our Senior Care Manager

Laura Graham has been promoted to Senior Care Manager with Corinium Care.
Laura joined the company in 2009 as Assistant Care Manager. She now heads up the Care Management team.
Her appointment follows a year of major change for the company, based in Nailsworth.
“Corinium Care has undergone a total restructure of how our service is provided. One of my key roles was to ensure that the impact on our clients was kept to a minimum during that changeover period,” said Laura.
“Our live-in care workers are now directly engaged by us which means we are even better placed to support them and provide them with our care expertise, which in turn will guarantee the best possible care for our clients.”
Glasgow born and bred, Laura spent 12 years working with adults with learning disabilities in Scotland. Before joining Corinium Care, she spent a year working at Marling School in Stroud.
Managing Director of Corinium Care, Clare Janik, congratulated Laura on her promotion. “The live-in care business is forever changing and Laura’s experience will be a great asset as we take the company forward,” she said.

Corinium registered with Care Quality Commission

We are delighted to announce that Corinium Care has been accepted for registration with the Care Quality Commission.
The company’s Managing Director, Clare Janik, is also approved as a registered care manager.
The CQC is the UK’s independent health and adult social care regulator. Its job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourages them to improve.
It monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety and publishes its findings, including performance ratings, to help people choose care.
MD of Corinium Care, Clare Janik, said being registered with the CQC was central to the company’s mission to offer excellence at every level.
“We pride ourselves on our standards of care and on the importance we place on offering our clients dignity, compassion and peace of mind at a very vulnerable time.
“We therefore welcome having the back-up of the CQC to corroborate what we know to be our strengths,” she said.
The live-in care agency, based in George Street, Nailsworth, was founded in 1995. It specialises in providing 24-hour live-in care for the elderly and infirm. It has 17 staff in Nailsworth, and 800 registered carers on its books as well as recruitment offices in Zimbabwe and South Africa.
It has won a string of awards for excellence. The most recent was the Customer Care and Service Award in the Stroud Life Business Awards in 2014.