Corinium scoops award for best customer care

Corinium Care has won a prestigious award for its exceptional customer care.

At a glittering ceremony, attended by 260 people, it won the Customer Care and Service category in the Stroud Life Business Awards, set up to celebrate business excellence.

Editor of the Stroud Life Jason Chare said competition was tough as big names went head to head with small and medium-sized businesses.

He and the other judges praised Corinium Care for its high standards, saying: “The business takes pride in exceeding its customers’ expectations and nothing is too much trouble for its carers. They will even clean out the hen house and walk the dog.”

Director of Care Services at Corinium, Clare Janik, was thrilled to be a winner.

“When they announced we were the winners, it was marvellous. I was so proud of the company. Everything we do is definitely a team effort and I’m really proud to be part of it.”

The award sought to commend a business which is passionate about customer care and service and could show that it is an integral part of the company.

MD of Corinium Care, Camilla Miles congratulated her team. “Exceptional customer care and service is at the heart of everything we do. The personal touch is key, and all the staff and registered carers live and breathe that philosophy,” she said.

“The company provides proof that ‘caring’ and ‘business’ can and do go hand in hand. That concept is the cornerstone of Corinium Care’s continued success since its formation in 1995.”

Corinium Care, based in George St, Nailsworth, provides 24-hour care for frail and elderly people in their own homes. It has 17 staff at its head office and 800 registered carers worldwide.

It has twice been rated Excellent by the Care Quality Commission. Last year it won the title Business in the Year in the Gloucestershire Media Women in Business Awards. It was also a finalist in three categories of the Great British Care Awards.

The Stroud Life Awards ceremony took place at the Old Lodge in Minchinhampton.