Corinium scoops award for customer service

Corinium Care is delighted to announce that the company has won an award for excellence in customer care.

The Stroud Life Business Awards took place at a glittering ceremony, attended by more than 100 finalists and their guests, at The Old Lodge in Minchinhampton.

A huge cheer arose from the Corinium Care table when the winners of the Customer Care and Service category were announced.

Cheers: the Corinium Care team at the awards dinner

“It was a great night,” said Finance Director Rachel Dedman. “We pride ourselves on our customer care – it’s such an essential element of our business, so it’s really rewarding to receive this kind of recognition. We were thrilled when they read out our name.”

MD of Corinium Care, Clare Janik, congratulated her team. “This award is for all our staff and carers who work so hard to make Corinium such a great company – they really do go the extra mile. They prove that ‘caring’ and ‘business’ can go together. It's been the cornerstone of our success since the company was formed in 1995.”

Judges said they were looking for evidence of a commitment to continuously improving standards of customer service, a clear, well-implemented customer care policy and examples of services exceeding customer expectations. They also wished to hear how customer care initiatives contribute to the overall success of the business.

Corinium Care also won the Customer Care and Service Award in the Stroud Life Business Awards in 2012.