Corinium shortlisted for National Training Awards

LIVE-IN care agency Corinium Care has been shortlisted for the prestigious National Training Awards.

The awards cover all industries in the UK. The aim is to find forward-thinking organisations that achieve outstanding success by investing in staff training.

Managing Director of Corinium Care, based in Nailsworth, Gloucestershire, is delighted to be a finalist in the category for training providers in the South West regional heats.
“We’re proud of our track record on training, so it’s fantastic to have that recognised by such a prestigious organisation,” she said.

NTA judges visited Corinium Care’s offices in George Street to examine training plans and evaluation reports, and speak to staff. The winners will be announced at an awards dinner in Bristol on October 15.

Corinium Care provides live-in care for the elderly and infirm, and young adults with physical disability. Set up in 1995, it has 12 staff in Nailsworth, 700 registered carers on its books, and offices in Zimbabwe, South Africa and New Zealand.

"high percentage of care agencies don’t offer training. But we consider it vital,” said Camilla Miles.

“We take carers on because they have the right personality and life skills. We then do our utmost to furnish them with the knowledge and skills they need before they’re placed with a client.

“The personal touch is everything at Corinium Care. If our carers are well equipped, both mentally and physically, that can only be better for our clients.”
Both staff and carers at Corinium Care undergo extensive and continual training and assessment.

The company recruits up to 16 new carers each month who attend a five-day training course before being placed with clients, to look after them in their own home.

Training includes everything from first aid and personal care to a session on dementia.

“We take pride in doing what we can to raise standards in the industry,” said Camilla.
Some carers come from Zimbabwe, South Africa and New Zealand and welcome the training they receive on arrival at Corinium Care as a chance to acclimatise to British culture.
One of the live-in carers who attended a dementia training course before starting a six-month placement with Corinium Care was Gill Peinke from South Africa.

“This training is absolutely fantastic – it’s one of the reasons I chose to work for Corinium Care rather than any other live-in care agency,” she said.

“It gives me confidence to do my job here. And when I go back home, I feel I’ll be more able to cope with my mother-in-law who has dementia.”

The National Training Awards are run by UK Skills on behalf of the Department for Business Innovation and Skills.

Corinium Care runs its biggest training course

LIVE-IN care agency Corinium Care, based in Gloucestershire, has just held the largest training course in its 15-year history.

There were 22 new live-in carers on the course, provided free at the company’s offices in George Street, Nailsworth.

They received five days of intensive training, when topics included nutrition, moving and handling, first aid and dementia.

Corinium Care, which specialises in providing 24-hour live-in care for the elderly and infirm, prides itself on the quality of its training and won a National Training Award last year.

Managing Director Camilla Miles said: “Our training is one of the elements which sets us apart. Our aim is to match our carers as closely as possible to the needs of our clients. By spending a week with new trainees, not only do we get to know them a little better, but they also feel better equipped to do the job.

“The personal touch is at the heart of everything we do at Corinium Care. If our carers are well prepared, both mentally and physically, that can only be better for our clients.”

The 22 trainees came from New Zealand, South Africa and Zimbabwe, as well as the UK. They were provided with free accommodation in local guest houses whilst training.

Amanda Shield, 56, joined the company from a job in Lincolnshire. “Training at Corinium Care is much better than at other agencies,” she said. “It’s a whole week that covers everything we need – that’s twice as much training as I’ve had before. And it’s to a very high standard.

“The best part is the attention to detail. We also get a chance to know the organisation we’re working for.”

Noku Hlazo, 28, from London, added: “We get a really nice lunch every day. I’ve been on training courses where all you get is a cup of tea and a biscuit.”

Corinium Care runs regular trainers’ courses for its carers. It also runs annual refresher training for every carer. Last year it launched a new venture: training for relatives whose parents are frail, elderly and suffering from dementia.

The live-in care agency has quadrupled its turnover in five years and the training programmed has expanded with it. Corinium Care now has more than 800 registered carers on its books.
“A high percentage of introductory agencies do not offer training. We perceive it as necessary to raise standards in the industry and take pride in delivering quality,” said Camilla.

Carer Pauline goes trekking for charity

LIVE-IN carer Pauline Mitchell is all set to swap life in Bath for the Sinai desert.

She’ll have a dual goal when she and her rucksack head for Egypt: finding adventure and raising money for the Alzheimer’s Society.

“I saw the trip advertised in a slimming magazine,” said Pauline, 62, who works in Bath city centre as a carer for Corinium Care.

“I’m a widow with no ties. I wanted a bit of adventure. And I’ve come across Alzheimer’s quite a bit in my life. So I signed up.”

Pauline’s mother and aunt both suffered from Alzheimer’s. She also deals with the disease in her job as a carer for Corinium Care, based in Gloucestershire.

“It’s a frightening disease which no one really understands,” she said. “Watching my dear mother and aunt trying to cope with it, as well as the elderly lady I have been looking after these past two years, has spurred me on to extend myself in the hope that I may make a difference.”

Her trip begins on November 21, and takes her through the desert with 45 other fundraisers to the Red Sea. They’ll walk 70km in five days and sleep in Bedouin tents.

The Managing Director of Corinium Care, Camilla Miles, is sponsoring Pauline. “She’s got an arduous challenge ahead and we’re very pleased to be supporting her. Anything that helps with the incredibly important work that the Alzheimer’s Society does is always to be encouraged,” she said.

Anyone who wants to add to Pauline’s fundraising total can do so via her website www.justgiving.com/paulinemitchell1/
Pauline originally comes from Zimbabwe. She has two children in Australia and one in South Africa. “They’re very excited, and they’re all helped me to reach my fundraising target of £1,220,” she said.

Training launched for relatives with elderly parents

LIVE-IN care agency Corinium Care, based in Nailsworth, has launched a new training programme for people with elderly relatives.

The aim is to give them the confidence to deal with ageing parents who succumb to physical frailty, forgetfulness, and the early signs of dementia.

The initiative comes in response to the rapid rise in the elderly population and the growth of dementia, and demand from Corinium Care’s clients and their relatives.

Managing Director of Corinium Care, Camilla Miles, said: “Our client surveys indicate loud and clear that there’s a huge need out there from people who don’t know what to do when their elderly relatives become frail and vulnerable and start to suffer from dementia.

“They find it difficult to spend time with their parents because they’re uncertain what to do for the best. They’re not carers, but have reached a stage in their life when their parents are increasingly reliant on them for emotional and practical support.”

The first one-day course takes place on October 8 at Corinium Care’s offices in George Street, Nailsworth.

It includes a two-hour session on dementia, guidance on how to communicate with someone with dementia, and training in first aid and moving and handling.

“We’ll be teaching people how to cope with the uncertainties that the increasing frailty of their parents brings. Looking after an elderly relative can be a huge worry. Training can help allay those fears and give the rest of the family confidence,” said Camilla.

She decided to launch the training sessions after repeated requests from families who approach Corinium Care for 24-hour live-in care for their relatives, but still want to provide some care themselves.

“A lot of clients say they’d love to take their elderly mother shopping, but getting her in and out of the car is a problem. Others want to know how to help with dementia. Some want to have their parents to stay for Christmas but don’t know how to help them have a bath.”

She added that, despite the demand, there is little training on offer.

“There are lots of courses out there in the Cotswolds, from flower-arranging to cake decorating. But where are the courses that teach you how to spend quality time with your aged parents?”

Corinium Care provides live-in care for the elderly and infirm, and young adults with physical disabilities. Set up in 1995, it has 12 staff in Nailsworth, more than 750 fully-trained carers registered on its books, and clients all over the UK.

The training it provides for its 12 staff and 750 registered carers has earned the company a place in the finals of the 2009 National Training Awards, run by UK Skills for the Department of Business, Innovation and Skills.

“We take pride in doing what we can to raise standards in the industry,” said Camilla.

According to government statistics, the number of people with dementia in the UK is forecast to increase by 38 per cent in the next 15 years. The number of people over 60 could rise by 40 per cent in the next 30 years.
For more info: http://www.coriniumcare.com/

Dementia training for live in carers

LIVE-IN care agency Corinium Care has responded to the growth of dementia by introducing training for its carers.

The agency, based in Nailsworth, has more than 700 registered carers on its books who look after frail and elderly people in their own homes. An increasing number, about 30 per cent, suffer from varying degrees of dementia.

Managing Director of Corinium Care, Camilla Miles, said helping carers to communicate with their clients is vital for the wellbeing of both parties.

“People with dementia can often feel frightened, confused, threatened, and incapable,” she said. “If carers haven’t come across that before, they need help to deal with it. There isn’t enough training out there – not even for doctors and nurses - so we decided to provide it ourselves. We feel passionately about it.”

The session took place at Corinium Care’s offices in George Street, for 16 new live-in carers. They were given examples of what to expect from someone with dementia and offered solutions as to how to deal with it.

“We can’t expect a client with dementia to adapt to us – we have to adapt to them and communicate in a way which puts them at ease,” said Camilla.

“There are many ways of doing that – building up the client’s self-esteem, expressing ideas in a positive way, avoiding the word ‘don’t’, not asking questions they can’t answer.”

She added that one of the most difficult aspects of dementia to grasp is the loss of logic and reason. “What should a carer do if the client puts toothpaste on her toothbrush, then brushes her hair with it?” she asked.

“Everything takes time too. But it’s important that our clients are allowed to do things for themselves and feel at the end of it that they’ve achieved something.”

She pointed out that a lot of the unusual habits which people with dementia adopt, like wearing odd clothes, or drinking their tea out of a saucer, are a reflection of our own perception of received behaviour.

“If we try to teach them to act differently, we are expecting them to adapt, which is unlikely to happen. What we have to ask ourselves is: does it matter? Is the client putting herself at risk?”

One of the live-in carers on the training course was Gill Peinke from South Africa, who was about to start a six-month placement with Corinium.

“This training is absolutely fantastic – I think everybody should go through it because you never know what life’s going to throw at you,” she said.

“My mother-in-law has dementia and sometimes during the training session, I wanted to leave the room and sob. My mother is 87 and is slightly forgetful. Who knows if she’s going to deteriorate? When I go back home, I feel I’ll be more able to cope.”
Camilla, who set up Corinium Care in 1995, said: “We have the opportunity to provide one-to-one care in a dignified and safe environment and to allay fears in what can be a very uncertain future for the client and their families.”

Celebrating three years in Nailsworth

CORINIUM Care live-in care agency celebrates three years in Nailsworth on July 10 with a lunch party for staff.

The company, one of the biggest live-in care agencies in the UK, was set up in 1995 by Managing Director Camilla Miles from her kitchen in Bisley.

Corinium Care now has 12 staff at its head office in Nailsworth, more than 700 registered carers, and offices in Zimbabwe, South Africa and New Zealand. Its carers look after frail and elderly people in their own homes all over the South West, as well as severely disabled young adults.

The company was formed after Camilla moved from Wales to Gloucestershire and started running a nanny agency when her two children were small.

“Clients started to ask whether we could care for their ageing parents, as well as for their children. It was clear that live-in care would quickly become the better business proposition, so I sold the nanny business,” said Camilla.

Corinium Care moved to premises in Minchinhampton in 2003, and quickly outgrew them. Taking on the offices in George Street, Nailsworth in 2006 was a major step forward.

“The business went from strength to strength and we had to expand. It was definitely the right decision. Our client base has quadrupled in the last five years and shows no signs of slowing,” said Camilla.

The office, formerly an antiques shop, was refurbished for Corinium Care’s use.

Camilla puts the company’s success down to three main factors: “Our staff, our high standards, and the fact that the personal touch is at the core of everything we do. We’re in a very competitive market, and we have to be the best if we want to remain a leader in the field of care,” she said.

The most important change in the last three years, she added, is the growing awareness of live-in care as an alternative to nursing homes.
“Going into a nursing home is a very difficult decision for both the person concerned and their family. Live-in care allows them to stay in their own home for as long as possible and makes a huge difference to their quality of life and state of mind,” said Camilla.

Corinium Care spreads its wings in South Africa

LIVE-IN care agency Corinium Care has sent a senior manager from Gloucestershire to South Africa, as it spreads its recruitment net worldwide.

Director of Operations Amanda Butler will run seminars for ten days in Durban, Port Elizabeth, East London and Capetown.

The aim is to promote live-in care as a career, and to find potential recruits who wish to work in the UK for several months at a time.

The agency, based in George St, Nailsworth, is one of the leading live-in care companies in the UK with 12 staff and more than 700 registered carers on its books. Set up by Managing Director Camilla Miles in 1995, it provides 24-hour live-in care for frail and elderly people in their own home.

The company began to expand abroad in 2005. It now has offices in Zimbabwe and South Africa. Earlier this year it opened a new operation in New Zealand.

“Business has quadrupled in the last five years, and our operations in South Africa, Zimbabwe and New Zealand are vitally important to us,” said Camilla.

“We recruit a lot of staff from the UK, but we still need to look further afield. The nature of the work suits many women who come from a caring background, and want a concentrated period of employment in Europe.

“For some people from South Africa and Zimbabwe we provide a safe haven from political upheaval and a source of foreign currency which gives them a degree of security when they go back home.”

Amanda Butler joined Corinium in 2000, after 10 years in the newspaper business. She met Camilla when they were neighbours in Bisley and started walking their dogs together.

“If Camilla had told me when she took me on that I’d be running seminars in South Africa, I wouldn’t have believed it. But the company has really taken off,” said Amanda.

This is her third trip to South Africa. “We’re always very well received. We advertise our seminars in advance, tell our audience what being a live-in carer is all about, and promote the benefits of Corinium Care,” she said.

“Those who apply to join us go through a rigorous interview procedure. And when they get to the UK, we provide an intensive five-day training course before they are considered for a placement with a client. Our training is considered the best in the industry.

“Each trip to South Africa brings its own challenges. My first visit was quite daunting, but now I love it.”
http://www.coriniumcare.com/

Staff take part in Race for Life

Five ladies from Corinium Care are tying up their trainers and limbering up to run the Cotswold Race for Life on Sunday May 17.

Directors Amanda Butler and Clare Armstrong will be striding out with Fiona Bird, Victoria Taylor and Suzanne Hathaway at Kemble Airfield.

The women-only race is in its 16th year and it is the third consecutive year that the Corinium team have taken to the field.

“We’ve all got different personal reasons for wanting to support Cancer Research UK. None of us are athletes, but the great thing about Race for Life is that we can walk if we get puffed out,” said Operations Director Amanda Butler.

“There’s an incredible atmosphere as well. It’s a very emotional day for many of the participants.”

Corinium Care, based in Nailsworth, provides 24-hour live-in care for the elderly and infirm and also has first-hand experience of helping those who have been diagnosed with cancer to remain comfortably cared for at home whilst undergoing treatment.

There are 230 different Race for Life events across the UK this year and the target is for 680,000 women to take part.
The staff at Corinium raised more than £800 in 2008. If you would like to sponsor them visit www.raceforlifesponsorme.org/coriniumcare or visit their website http://www.coriniumcare.com/

Recruitment drive in New Zealand

Gloucestershire-based care agency, Corinium Care, is organising a recruitment drive in New Zealand, seeking live-in carers for its elderly and disabled clients in the UK.

Managing Director Camilla Miles has struggled to find enough suitable carers in the UK, despite the economic downturn and rising unemployment figures.

The company, based in Nailsworth, has ten staff and more than 700 registered carers from Britain and abroad. It has recruitment offices in Zimbabwe and South Africa. The trip to New Zealand is a first.

“Our business has quadrupled in the past ten years and our search for carers has been relentless,” said Camilla, who founded Corinium Care in 1995.

“Since the credit crunch and the economic downturn in this country, we have had more applications from the UK, mostly from people who have been made redundant. But the demands for our services outstrip the supply of people who come forward.”

The agency, one of the biggest in the UK, provides 24-hour care for elderly and disabled people in their own homes. Almost 40 per cent of their clients have a degree of dementia, and their families opt for one-to-one care at home, rather than a nursing home.

“The reason for the growth of Corinium Care is linked to the growth of the elderly population in the UK. At the same time, more people are becoming aware of the choices of care available, and more are choosing to remain in their own homes with live-in care,” said Camilla.

“Another factor affecting our business is that families are choosing to keep their elderly relatives at home because it’s not a good time to sell property.”

Live-in carers earn about £70 per day.

They undergo training with Corinium Care in personal care, communicating with people with dementia, recognising signs of abuse, and moving and handling.

“Training covers all aspects of being a carer but most importantly the emphasis is on the understanding of what it’s like to be cared for,” said Camilla.

Many of Corinium’s carers are from Zimbabwe and South Africa. They spend three to six months in the UK, then three to six months in their own country before they return to Britain.

Camilla will be spending time in North and South Island in New Zealand with Corinium Director Peter Beloe. They leave on Monday January 26.

“We hope New Zealand will open up new avenues for us,” said Camilla.
“It’s a real chance to promote the benefits of live-in care to a new audience, and to offer opportunities to people who might not necessarily know about the possibilities of a career in care work.”