CORINIUM Care staff are delighted that the company has won an ‘Excellent’ rating from inspectors.
The Care Quality Commission awarded the live-in care agency in Nailsworth three stars, the highest accolade.
Inspectors spent a day with Corinium Care staff in George Street, and sought feedback from clients and care staff.
They judged the company on factors such as personal care, management, training, and standards of service.
Corinium received particular praise for its attempts to make sure its elderly clients have a live-in carer with whom they get on well and who takes on board their likes and dislikes.
“The agency works hard to match the right care staff with people and the feedback we received is that they do this very well,” said Inspector Sharon Hayward-Wright.
There was also praise for the award-winning training which Corinium Care provides for its carers, all of whom undergo a five-day induction and are offered regular refresher training.
Ms Hayward-Wright added: “We received very positive feedback about the high standard of service this agency provides to people who use the service and care staff.”
The CQC noted that Corinium Care staff also provide comprehensive information to clients, carry out excellent assessment of clients’ needs before finding them a carer, keep in close contact with clients and their families, and are always helpful and caring to clients and carers.
MD of Corinium Care, Camilla Miles, was pleased with the report.
“Our three-star rating is testament to the effort that goes into making Corinium Care such a good company. We put the personal touch at the heart of everything we do. And it’s very rewarding when that is officially recognised,” she said.
To see the full CQC report, click here