Corinium Care is preparing to welcome inspectors from the Care Quality Commission, now that the company has been successfully registered.
The CQC is the inspectorate body which ensures that health and social care providers are providing the best possible service to their clients.
Managing Director Clare Janik has been briefing staff and carers about the procedure that lies ahead.
“As well as talking to the head office team and checking our records, part of the inspection process involves them talking to clients and carers,” she explained.
“CQC will inspect on five key elements: Is the service safe? Is the service responsive? Is the service effective? Is the service well-led? Is the service caring?
“There are a number of ways these questions can be answered and we have to provide the evidence to demonstrate how. For example: is the service caring – we can demonstrate that each client is individually assessed by a fully-trained care manager who discusses the client’s care needs and preferences with either the client themselves or with their representative.
“This information is recorded in the client’s care plan available to the client or their representative. The care plan is then given to care workers before their placement so the care worker is fully aware of the client’s needs and lifestyle choices before the assignment commences.
“The care plan is reviewed and updated as changes occur either by care workers sending us a ‘Changes to care’ report form or by the care manager conducting a further review.
“Care managers revisit their clients at least once a year or more often if the client’s condition changes. At all times the client’s choices are shown to be respected and their consent must be given to any care provided. If a client does not consent, eg, to personal care, this must be recorded and if it becomes an ongoing problem then the care manager should be notified.
“You can see from this small example that we all play a part in ensuring our service is caring. And the same goes for the other elements of our service which inspectors place under the spotlight.
“Once we have been inspected, the CQC will write a report and rate our service on each key element plus give us an overall rating. The rating range is Outstanding, Good, Requires Improvement and Unsatisfactory.
“I’m sure you would agree, we would all want to achieve a rating of outstanding!”
Managing Director Clare nominated for top award
Managing Director of Corinium Care, Clare Janik, has been nominated for a top honour in the Gloucestershire Women in Business Awards.
The award for Businesswoman of the Year will go to someone who has made ‘a significant personal contribution to the success of their company’.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Director of Care Services in 2010 before taking over as Managing Director in 2013.
She admits to having been a rebel at school, and a renegade in her early career. At the age of 39 she was a single mother, bringing up two small children and working as a dinner lady.
Her days of rebellion ended when she joined Corinium Care when it had just five members of staff. She has been part and parcel of the company’s expansion and played a pivotal role in it becoming one of the leading care agencies in the UK with 17 staff in Nailsworth, 800 registered carers and recruitment offices in Zimbabwe and South Africa.
In 2014 Clare led Corinium Care through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintained its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
Married to a jazz singer, she also found time in 2014 to climb Ben Nevis by night to raise money for the Alzheimer’s Society.
Her many roles in the last 22 years have covered every aspect of the business – training, recruitment, care manager, liaising with clients, marketing and leadership.
In 2013 she went on a fact-finding mission to South Africa and headed up a recruitment drive in person. The finalists in the Women in Business Awards 2015 will be announced after March 6.
The award for Businesswoman of the Year will go to someone who has made ‘a significant personal contribution to the success of their company’.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Director of Care Services in 2010 before taking over as Managing Director in 2013.
She admits to having been a rebel at school, and a renegade in her early career. At the age of 39 she was a single mother, bringing up two small children and working as a dinner lady.
Her days of rebellion ended when she joined Corinium Care when it had just five members of staff. She has been part and parcel of the company’s expansion and played a pivotal role in it becoming one of the leading care agencies in the UK with 17 staff in Nailsworth, 800 registered carers and recruitment offices in Zimbabwe and South Africa.
In 2014 Clare led Corinium Care through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintained its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
Married to a jazz singer, she also found time in 2014 to climb Ben Nevis by night to raise money for the Alzheimer’s Society.
Her many roles in the last 22 years have covered every aspect of the business – training, recruitment, care manager, liaising with clients, marketing and leadership.
In 2013 she went on a fact-finding mission to South Africa and headed up a recruitment drive in person. The finalists in the Women in Business Awards 2015 will be announced after March 6.
Laura becomes our Senior Care Manager
Laura Graham has been promoted to Senior Care Manager with Corinium Care.
Laura joined the company in 2009 as Assistant Care Manager. She now heads up the Care Management team.
Her appointment follows a year of major change for the company, based in Nailsworth.
“Corinium Care has undergone a total restructure of how our service is provided. One of my key roles was to ensure that the impact on our clients was kept to a minimum during that changeover period,” said Laura.
“Our live-in care workers are now directly engaged by us which means we are even better placed to support them and provide them with our care expertise, which in turn will guarantee the best possible care for our clients.”
Glasgow born and bred, Laura spent 12 years working with adults with learning disabilities in Scotland. Before joining Corinium Care, she spent a year working at Marling School in Stroud.
Managing Director of Corinium Care, Clare Janik, congratulated Laura on her promotion. “The live-in care business is forever changing and Laura’s experience will be a great asset as we take the company forward,” she said.
Laura joined the company in 2009 as Assistant Care Manager. She now heads up the Care Management team.
“Corinium Care has undergone a total restructure of how our service is provided. One of my key roles was to ensure that the impact on our clients was kept to a minimum during that changeover period,” said Laura.
“Our live-in care workers are now directly engaged by us which means we are even better placed to support them and provide them with our care expertise, which in turn will guarantee the best possible care for our clients.”
Glasgow born and bred, Laura spent 12 years working with adults with learning disabilities in Scotland. Before joining Corinium Care, she spent a year working at Marling School in Stroud.
Managing Director of Corinium Care, Clare Janik, congratulated Laura on her promotion. “The live-in care business is forever changing and Laura’s experience will be a great asset as we take the company forward,” she said.
Corinium registered with Care Quality Commission
We are delighted to announce that Corinium Care has been accepted for registration with the Care Quality Commission.
The company’s Managing Director, Clare Janik, is also approved as a registered care manager.
The CQC is the UK’s independent health and adult social care regulator. Its job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourages them to improve.
It monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety and publishes its findings, including performance ratings, to help people choose care.
MD of Corinium Care, Clare Janik, said being registered with the CQC was central to the company’s mission to offer excellence at every level.
“We pride ourselves on our standards of care and on the importance we place on offering our clients dignity, compassion and peace of mind at a very vulnerable time.
“We therefore welcome having the back-up of the CQC to corroborate what we know to be our strengths,” she said.
The live-in care agency, based in George Street, Nailsworth, was founded in 1995. It specialises in providing 24-hour live-in care for the elderly and infirm. It has 17 staff in Nailsworth, and 800 registered carers on its books as well as recruitment offices in Zimbabwe and South Africa.
It has won a string of awards for excellence. The most recent was the Customer Care and Service Award in the Stroud Life Business Awards in 2014.
The company’s Managing Director, Clare Janik, is also approved as a registered care manager.
The CQC is the UK’s independent health and adult social care regulator. Its job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourages them to improve.
MD of Corinium Care, Clare Janik, said being registered with the CQC was central to the company’s mission to offer excellence at every level.
“We pride ourselves on our standards of care and on the importance we place on offering our clients dignity, compassion and peace of mind at a very vulnerable time.
“We therefore welcome having the back-up of the CQC to corroborate what we know to be our strengths,” she said.
The live-in care agency, based in George Street, Nailsworth, was founded in 1995. It specialises in providing 24-hour live-in care for the elderly and infirm. It has 17 staff in Nailsworth, and 800 registered carers on its books as well as recruitment offices in Zimbabwe and South Africa.
It has won a string of awards for excellence. The most recent was the Customer Care and Service Award in the Stroud Life Business Awards in 2014.
It all adds up - Ziggy joins accounts team
A big welcome to Ziggy Edwards who joins Corinium Care as our new Accounts Assistant.
Having worked in HR and finance for seven years, she takes up a new role alongside Corinium’s Director of Finances Rachel Dedman.
Born and brought up in Wales, Ziggy left school at 18 and spent many years working abroad in places as far flung as Australia and as small as Alderney in the Channel Islands.
She gained her Association of Accounting Technicians qualifications in 2007 after studying part-time for three years.
Her move to Corinium Care coincides with a move to Stonehouse with her partner.
“It’s great here – both busy and relaxed at the same time and I’m dealing with people as well as with numbers,” she said. “It’s quite different from working for a local authority.”
Managing Director Clare Janik welcomed Ziggy to Corinium Care’s head office in Nailsworth.
"She takes on a new role at Corinium and hit the ground running. Her knowledge of payroll, finance and HR is an invaluable addition to our skills base at a time when the pace of change in our industry is breathtaking,” she said.
Becoming a carer was a rewarding journey for traveller Maureen
When Maureen Moffatt signed up for a cycling trip to Cambodia and Vietnam, she faced a dilemma: how to raise £3,500 for her chosen charity? Her solution was to spend three months as a live-in carer with Corinium Care. Here is her story.
“I had a dilemma: how was I going to raise enough money to donate to my chosen charity to enable me to join other fundraisers for a cycle ride in Cambodia and Vietnam?
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| Maureen Moffatt became a carer with Corinium Care |
“So how about going back to work? It might be a bit of a culture shock at the age of 65 and after 10 years in retirement, but I was up for the challenge.
“My previous work experience included auxiliary nursing, counselling and social work, so maybe becoming a live-in carer was the answer.
“It turned out to be a challenge, an eye-opener and a totally fascinating journey.
“Before getting started, it became evident that whichever care agency I chose to join would require a week’s compulsory training. How lucky I was to discover Corinium Care – the best company I have ever been involved with.
“Having delivered lots of training in my professional life, I feared the care training would be a rehash of previous sessions, a daily grind of stuff I already knew. How wrong I was.
“There were some lovely surprises during that first week at Corinium Care’s head office in Gloucestershire. The training was varied and relevant, delivered by a team of enthusiastic young women who were obviously very proud of their career choice and of the organisation.
“The other attendees were all women of mixed ages and backgrounds. Every day was packed with learning new information and interesting conversation.
“As the training course drew to an end, I received my first post: two of us travelled to a family who were determined that their mother would leave hospital to end her life in her own home.
“We arrived in time to see her brought home by the ambulance. She and her children were so pleased to see her in familiar surroundings: there were tears of joy and relief.
“Neighbours and family were present almost every moment. Flowers were personally delivered to the door, memories exchanged and more tears shed, all in the most emotionally healthy manner.
“It was a privilege to share these most intimate moments and a pleasure to help make the end of a worthwhile life a natural and gentle transition.
“My next two posts were with clients suffering with Alzheimer's. Two weeks in each post were enough to help me start to integrate into the person’s life, understand their issues and work alongside them to make the most of the days we had together.
“I learnt so much during this period. It was a privilege to be allowed to share such an intimate part of these families’ lives.
“In each post I was treated as a family member, so much so that it felt almost disloyal to say goodbye.
“I shall look back on my experience as a live-in carer as a totally worthwhile challenge in every sense.
“And, by the way, I raised enough money to go to Cambodia and Vietnam.”
'Ben there, Nevis again,' say climbers Clare and Rachel
Three cheers for Corinium Care’s intrepid Managing Director and Finance Director who survived a heroic attempt to conquer Ben Nevis by moonlight.
FD Rachel made it to the top. MD Clare almost did. And together they raised more than £1,000 for the Alzheimer’s Society.
It was dark, wet and cold when the daring duo set off on their 1,344 metre climb at 10.30pm. Conditions on the Scottish mountain were so tough that only 100 of the 170 charity walkers made it to the summit and back.
One of them was our Rachel who finished in 10.5 gruelling hours. Clare managed a heroic 4 hours on the upward slopes before exhaustion got the better of her and race marshals ordered her to turn around.
Neither Clare nor Rachel are lightweights: both do regular fitness training and Rachel has just completed her second triathlon. But the UK’s highest peak, with just a headtorch and a couple of walking poles, was a tough challenge.
“It was very dark, wet and slippery and incredibly cold at the top. The wind was howling. We were walking through snow and couldn’t see where we were going,” said Rachel. “The terrain was very rocky and much of the time we had to walk sideways.
“When dawn broke, I must admit that I was feeling pretty miserable. Two people were airlifted off the mountain. So I’m proud to have done it but, boy, it was tough!
“It was only when we both got to Glasgow railway station and found the cocktail bar that we began to feel human again.”
Clare was disappointed she didn’t reach the summit. “I’m not a quitter, but I just couldn’t give any more than I did,” she said. “I will go back one day – me and Ben have unfinished business.
“We’d like to thank everyone for supporting us. We did our very best, and Rachel’s achievement was astonishing.”
Anyone who wants to sponsor Clare and Rachel can still do so at www.justgiving.com/CoriniumCareLtd
FD Rachel made it to the top. MD Clare almost did. And together they raised more than £1,000 for the Alzheimer’s Society.
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| Rachel and Clare with their medals |
One of them was our Rachel who finished in 10.5 gruelling hours. Clare managed a heroic 4 hours on the upward slopes before exhaustion got the better of her and race marshals ordered her to turn around.
Neither Clare nor Rachel are lightweights: both do regular fitness training and Rachel has just completed her second triathlon. But the UK’s highest peak, with just a headtorch and a couple of walking poles, was a tough challenge.
“It was very dark, wet and slippery and incredibly cold at the top. The wind was howling. We were walking through snow and couldn’t see where we were going,” said Rachel. “The terrain was very rocky and much of the time we had to walk sideways.
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| Ben Nevis: the UK's highest peak |
“It was only when we both got to Glasgow railway station and found the cocktail bar that we began to feel human again.”
Clare was disappointed she didn’t reach the summit. “I’m not a quitter, but I just couldn’t give any more than I did,” she said. “I will go back one day – me and Ben have unfinished business.
“We’d like to thank everyone for supporting us. We did our very best, and Rachel’s achievement was astonishing.”
Anyone who wants to sponsor Clare and Rachel can still do so at www.justgiving.com/CoriniumCareLtd
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