We are delighted that Corinium Care has achieved an ‘outstanding’ rating from the Care Quality Commission for its caring service.
We were also awarded a ‘Good’ rating in four further categories designed to test whether the service is safe, effective, responsive and well-led.
The company’s overall CQC rating was ‘Good’.
Managing Director Clare Janik welcomed the inspector's report. “It’s excellent news that the very high standards we seek to achieve have been recognised at such a level,” she said.
“Getting an Outstanding rating in the care category is brilliant, and a tribute to our wonderful team of carers and support staff who always go the extra mile for our clients.”
The inspector spent three days with Corinium Care and talked to carers, clients and their relatives as well as to the staff in Nailsworth in the company’s first CQC inspection.
His 13-page report said clients, most of whom are frail and elderly, “received a caring and compassionate service from people who knew them well”.
“Staff treated people with dignity and respect. People were involved in planning the care and support they received. Confidentiality and people’s privacy was respected,” he said.
“Relatives were all positive regarding the service. Relatives confirmed their requests regarding care staff had been sought and accommodated. This showed the views of the person receiving the service were respected and acted on.
“Staff respected people’s privacy and maintained their dignity”, he added. “People’s needs were at the centre of the service provided, with staff knowing each person’s likes and dislikes.”
On the subject of safety, he said recruitment arrangements were “robust” and people were supported by sufficient staff with appropriate skills.
“Relatives we spoke with said they felt their family member was kept safe by care staff,” said the report.
The service was effective because staff had been trained to meet people’s needs. “New staff received a thorough induction . . . and staff received support from managers through effective supervision and performance appraisal.”
Other elements praised included carer training, the skill and experience of carers and the vision and values which permeated the entire company.
Corinium Care provides live-in care for elderly people, those with dementia and young adults with physical and learning disabilities. Founded in 1995, it has more than 700 registered carers as well as 17 head office staff, and recruitment offices in South Africa and Zimbabwe.
MD receives a warm welcome at South Africa seminars
The MD of Corinium Care received a warm welcome when she visited South Africa to host recruitment seminars and meet carers past and present.
Clare Janik hosted three seminars about life as a live-in carer in Durban, Port Elizabeth and Cape Town for potential new carers. Almost 200 people attended. Past and current carers were also invited to a thankyou lunch.
“Corinium Care has had a close relationship with South Africa since its formation in 1995 and it’s important that we maintain those links,” said Clare.
“It was an opportunity to meet and thank some of the wonderful carers who have been with Corinium Care for many years. They are fantastic ambassadors for the caring profession.
“We got such a warm welcome at the seminars. They really appreciated the fact that we’d made the effort to establish personal contact.”
The award-winning company is one of the leading care agencies in Britain. It has 17 staff and more than 800 registered carers providing care for people in their own homes. It has recruitment offices in South Africa and Zimbabwe.
The aim of the seminars was to explain to potential carers what the role entails.
Past and current carers with Corinium Care were on hand to answer questions. Most were women, aged 45-60, whose children have left home and who wanted to travel or visit relatives in Britain. An increasing number of younger women are also looking at care work as a career option.
“The people who join us from South Africa are hard-working, kind and compassionate. For many caring is a new career and a new start in life with a reliable source of income,” said Clare.
“A mix of UK and South African carers works well for us because the UK carers often choose to work for shorter periods, whilst the South African carers prefer the stability of a longer placement.”
Corinium’s carers from South Africa usually spend three to six months in the UK. All registered carers take part in Corinium Care’s free, award-winning, five-day training programme in the UK which includes personal care, dementia care, recognising signs of abuse, and moving and handling.
“We’ve seen a huge expansion in the care business in the UK because of the growth in the elderly population, and an increasing awareness that live-in care allows people a choice as to where they would like to be cared for,” said Clare.
Clare Janik hosted three seminars about life as a live-in carer in Durban, Port Elizabeth and Cape Town for potential new carers. Almost 200 people attended. Past and current carers were also invited to a thankyou lunch.
“Corinium Care has had a close relationship with South Africa since its formation in 1995 and it’s important that we maintain those links,” said Clare.
“It was an opportunity to meet and thank some of the wonderful carers who have been with Corinium Care for many years. They are fantastic ambassadors for the caring profession.
“We got such a warm welcome at the seminars. They really appreciated the fact that we’d made the effort to establish personal contact.”
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| MD Clare Janik (centre) with carers in Port Elizabeth |
The aim of the seminars was to explain to potential carers what the role entails.
Past and current carers with Corinium Care were on hand to answer questions. Most were women, aged 45-60, whose children have left home and who wanted to travel or visit relatives in Britain. An increasing number of younger women are also looking at care work as a career option.
“The people who join us from South Africa are hard-working, kind and compassionate. For many caring is a new career and a new start in life with a reliable source of income,” said Clare.
“A mix of UK and South African carers works well for us because the UK carers often choose to work for shorter periods, whilst the South African carers prefer the stability of a longer placement.”
Corinium’s carers from South Africa usually spend three to six months in the UK. All registered carers take part in Corinium Care’s free, award-winning, five-day training programme in the UK which includes personal care, dementia care, recognising signs of abuse, and moving and handling.
“We’ve seen a huge expansion in the care business in the UK because of the growth in the elderly population, and an increasing awareness that live-in care allows people a choice as to where they would like to be cared for,” said Clare.
Clare shortlisted as Business Person of the Year
We are pleased to announce that the Managing Director of Corinium Care, Clare Janik, has been shortlisted as Business Person of the Year in the Stroud Life Business Awards.
The awards seek to put Stroud Valleys businesses in the limelight, celebrate new talent and share the success of established firms and their staff.
The Business Person of the Year award will be go to the individual who demonstrates excellent business acumen and high achievement in business.
The judges were looking for strong business leadership, motivational ability, entrepreneurship, business acumen, dynamism, innovation, style, tenacity, charisma and a healthy balance sheet.
Applicants were judged on their personal involvement in the company’s growth or expansion, its move into new products, services, markets, or new areas of business activity.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Managing Director in 2013.
In the last year she has carried out the biggest structural change since the company was set up in 1995 - the transfer of our self-employed carers on to the payroll as salaried staff. The aim: to make sure that Corinium Care maintains its position as one of the leaders in the live-in care market.
The winner will be announced at a dinner at the Old Lodge, Minchinhampton on July 16.
The awards seek to put Stroud Valleys businesses in the limelight, celebrate new talent and share the success of established firms and their staff.
The Business Person of the Year award will be go to the individual who demonstrates excellent business acumen and high achievement in business.
The judges were looking for strong business leadership, motivational ability, entrepreneurship, business acumen, dynamism, innovation, style, tenacity, charisma and a healthy balance sheet.
Applicants were judged on their personal involvement in the company’s growth or expansion, its move into new products, services, markets, or new areas of business activity.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Managing Director in 2013.
In the last year she has carried out the biggest structural change since the company was set up in 1995 - the transfer of our self-employed carers on to the payroll as salaried staff. The aim: to make sure that Corinium Care maintains its position as one of the leaders in the live-in care market.
The winner will be announced at a dinner at the Old Lodge, Minchinhampton on July 16.
MD Clare heads to South Africa
THE MD of Corinium Care is heading to South Africa to hold seminars with caregivers, past and present.
Clare Janik runs the live-in care agency which provides care to elderly and disabled people in their own homes in the UK. Many of its registered carers come from South Africa.
She will be hosting three seminars about caregiving in the UK in Durban, Port Elizabeth and Cape Town between June 13 and 20. Alongside her will be the company’s agent in South Africa, Lindy Wareing.
“Corinium Care has had a close relationship with South Africa since its formation in 1995 and it’s important that we maintain those links,” said Clare.
"It’s an opportunity to meet and thank some of the wonderful carers who have been with Corinium Care for many years. They are fantastic ambassadors for the caring profession.”
The award-winning company is one of the leading care agencies in Britain. It has 17 staff and more than 800 registered carers providing care for people in their own homes. Its South Africa recruitment office is in the Eastern Cape.
The aim of the seminars is to explain to potential carers what the role entails.
Past and current carers with Corinium Care will be on hand to answer questions. Most are women, aged 45-60, whose children have left home and who want to travel or visit relatives in Britain. An increasing number of younger women are also looking at care work as a career option.
“The people who join us from South Africa are hard-working, kind and compassionate. For many caring is a new career and a new start in life with a reliable source of income,” said Clare.
The company’s agent in South Africa, Lindy Wareing, began her career with Corinium Care as a carer in the UK.
“I know how it feels to travel half way across the world and face a whole new experience so I can tell potential carers what the job is like,” said Lindy.
Corinium’s carers from South Africa usually spend three to six months in the UK. All registered carers take part in Corinium Care’s free, award-winning, five-day training programme in the UK which includes personal care, dementia care, recognising signs of abuse, and moving and handling.
All who attend the seminars must have eligibility to work in the UK. The seminar dates are: Durban (June 13), Port Elizabeth (June 18) and Cape Town (June 20).
For more information, please contact Corinium Care’s SA Recruitment Agent Lindy Wareing on 046 675 1994 or email mail@coriniumcare.co.za
Clare Janik runs the live-in care agency which provides care to elderly and disabled people in their own homes in the UK. Many of its registered carers come from South Africa.
She will be hosting three seminars about caregiving in the UK in Durban, Port Elizabeth and Cape Town between June 13 and 20. Alongside her will be the company’s agent in South Africa, Lindy Wareing.
“Corinium Care has had a close relationship with South Africa since its formation in 1995 and it’s important that we maintain those links,” said Clare.
"It’s an opportunity to meet and thank some of the wonderful carers who have been with Corinium Care for many years. They are fantastic ambassadors for the caring profession.”
The award-winning company is one of the leading care agencies in Britain. It has 17 staff and more than 800 registered carers providing care for people in their own homes. Its South Africa recruitment office is in the Eastern Cape.
The aim of the seminars is to explain to potential carers what the role entails.
Past and current carers with Corinium Care will be on hand to answer questions. Most are women, aged 45-60, whose children have left home and who want to travel or visit relatives in Britain. An increasing number of younger women are also looking at care work as a career option.
“The people who join us from South Africa are hard-working, kind and compassionate. For many caring is a new career and a new start in life with a reliable source of income,” said Clare.
The company’s agent in South Africa, Lindy Wareing, began her career with Corinium Care as a carer in the UK.
“I know how it feels to travel half way across the world and face a whole new experience so I can tell potential carers what the job is like,” said Lindy.
Corinium’s carers from South Africa usually spend three to six months in the UK. All registered carers take part in Corinium Care’s free, award-winning, five-day training programme in the UK which includes personal care, dementia care, recognising signs of abuse, and moving and handling.
All who attend the seminars must have eligibility to work in the UK. The seminar dates are: Durban (June 13), Port Elizabeth (June 18) and Cape Town (June 20).
For more information, please contact Corinium Care’s SA Recruitment Agent Lindy Wareing on 046 675 1994 or email mail@coriniumcare.co.za
Corinium MD Clare clinches top business award
Corinium Care is proud to announce that our Managing Director, Clare Janik, has won the title of Woman of the Year in the Gloucestershire Women in Business Awards 2015.
There was double delight at the awards ceremony when the company was also named a runner-up for Business of the Year.
The awards shine the spotlight on excellence and highlight the female entrepreneurs who are championing the county’s business scene.
Clare, who joined Corinium in 2003 and has played a pivotal part in its success, thanked her Nailsworth-based team for their hard work and support.
Winning this award is an absolute honour and it’s a tribute to the entire team,” she said.
"It has been an extraordinary year for Corinium Care. The company has introduced the biggest structural changes since its formation and we continue to go from strength to strength,” she said.
“We could not have achieved half of what we have without the dedication and sheer hard work of every member of staff. They have been brilliant.”
The agency provides live-in care for elderly people, those with dementia and young adults with physical and learning disabilities. Founded in 1995, it has more than 800 registered carers as well as its head office staff, and recruitment offices in South Africa and Zimbabwe.
In the last year the company transferred more than 500 self-employed live-in care workers on to the company payroll as salaried staff. The aim was to make sure that Corinium Care maintains its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
The winners in the Women in Business Awards 2015, organised by Gloucestershire Media, were announced at a dinner at Cheltenham Racecourse, when Embarrassing Bodies star Dr Dawn Harper was the guest speaker.
Editor of the Citizen, Jenny Eastwood, praised all the entrants and said that Corinium Care and its MD were “inspirational”.
There was double delight at the awards ceremony when the company was also named a runner-up for Business of the Year.
The awards shine the spotlight on excellence and highlight the female entrepreneurs who are championing the county’s business scene.
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| Clare Janik (centre) at the awards ceremony |
Winning this award is an absolute honour and it’s a tribute to the entire team,” she said.
"It has been an extraordinary year for Corinium Care. The company has introduced the biggest structural changes since its formation and we continue to go from strength to strength,” she said.
“We could not have achieved half of what we have without the dedication and sheer hard work of every member of staff. They have been brilliant.”
The agency provides live-in care for elderly people, those with dementia and young adults with physical and learning disabilities. Founded in 1995, it has more than 800 registered carers as well as its head office staff, and recruitment offices in South Africa and Zimbabwe.
In the last year the company transferred more than 500 self-employed live-in care workers on to the company payroll as salaried staff. The aim was to make sure that Corinium Care maintains its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
The winners in the Women in Business Awards 2015, organised by Gloucestershire Media, were announced at a dinner at Cheltenham Racecourse, when Embarrassing Bodies star Dr Dawn Harper was the guest speaker.
Editor of the Citizen, Jenny Eastwood, praised all the entrants and said that Corinium Care and its MD were “inspirational”.
Trio join head office team at Corinium in Nailsworth
Three new members of staff have strengthened the head office team at live-in care agency Corinium Care in Nailsworth.
Becky Cornock, 33, joins as Recruitment Co-Ordinator. Brought up in Rodborough and a former pupil of Stroud High School, she has spent more than nine years in recruitment in both the NHS and private sector.
Peter Levett, 50, is a former police officer who takes on the role of Administrative Assistant. After 10 years in the Armed Forces and 23 years with the Royal Household Protection Group, the live-in care industry is a totally new direction.
“I thought if I was going to do something different, it should be totally different. It’s opened my eyes to a whole new world,” he said.
Bronwyn Bentley, 42, is the company’s new Accounts Assistant. Born in South Africa, she came to the UK in 2007 and joined Corinium Care as a live-in carer.
“I know what a great company it is to work for, so when an opportunity came to join the head office team, I jumped at the chance,” she said.
Managing Director Clare Janik welcomed all three members of staff to the team. “It’s been a year of enormous structural change at Corinium Care and I’m sure that Bronwen, Peter and Becky will provide invaluable back-up as we continue to stride forward,” she said.
Becky Cornock, 33, joins as Recruitment Co-Ordinator. Brought up in Rodborough and a former pupil of Stroud High School, she has spent more than nine years in recruitment in both the NHS and private sector.
Peter Levett, 50, is a former police officer who takes on the role of Administrative Assistant. After 10 years in the Armed Forces and 23 years with the Royal Household Protection Group, the live-in care industry is a totally new direction.
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| Becky, Peter and Bronwyn |
Bronwyn Bentley, 42, is the company’s new Accounts Assistant. Born in South Africa, she came to the UK in 2007 and joined Corinium Care as a live-in carer.
“I know what a great company it is to work for, so when an opportunity came to join the head office team, I jumped at the chance,” she said.
Managing Director Clare Janik welcomed all three members of staff to the team. “It’s been a year of enormous structural change at Corinium Care and I’m sure that Bronwen, Peter and Becky will provide invaluable back-up as we continue to stride forward,” she said.
Corinium scores a double in finals of top award
Corinium Care is delighted to announce a double accolade in the Gloucestershire Women in Business Awards 2015.
The company is a finalist in the Business of the Year category, and Managing Director Clare Janik, makes the shortlist as Woman of the Year.
The awards shine the spotlight on excellence and highlight the female entrepreneurs who are championing the county’s business scene.
Editor of the Citizen, Jenny Eastwood, said: “It’s a testament to the level of talent that it was such a hard job judging.”
The accolade comes at the end of an extraordinary year for Corinium in which Clare led the company through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintains its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
She thanked her team for their support throughout the transition. “It’s been an amazing year and, as always, the terrific team spirit and endless pursuit of excellence has helped take the company forward. All our staff and carers have been brilliant and we couldn’t have done it without them.”
The winners in the Women in Business Awards 2015 will be announced at a dinner at Cheltenham Racecourse on Wednesday May 6.
The company is a finalist in the Business of the Year category, and Managing Director Clare Janik, makes the shortlist as Woman of the Year.
The awards shine the spotlight on excellence and highlight the female entrepreneurs who are championing the county’s business scene.
Editor of the Citizen, Jenny Eastwood, said: “It’s a testament to the level of talent that it was such a hard job judging.”
The accolade comes at the end of an extraordinary year for Corinium in which Clare led the company through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintains its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
She thanked her team for their support throughout the transition. “It’s been an amazing year and, as always, the terrific team spirit and endless pursuit of excellence has helped take the company forward. All our staff and carers have been brilliant and we couldn’t have done it without them.”
The winners in the Women in Business Awards 2015 will be announced at a dinner at Cheltenham Racecourse on Wednesday May 6.
Let’s show the CQC how outstanding our care service is
Corinium Care is preparing to welcome inspectors from the Care Quality Commission, now that the company has been successfully registered.
The CQC is the inspectorate body which ensures that health and social care providers are providing the best possible service to their clients.
Managing Director Clare Janik has been briefing staff and carers about the procedure that lies ahead.
“As well as talking to the head office team and checking our records, part of the inspection process involves them talking to clients and carers,” she explained.
“CQC will inspect on five key elements: Is the service safe? Is the service responsive? Is the service effective? Is the service well-led? Is the service caring?
“There are a number of ways these questions can be answered and we have to provide the evidence to demonstrate how. For example: is the service caring – we can demonstrate that each client is individually assessed by a fully-trained care manager who discusses the client’s care needs and preferences with either the client themselves or with their representative.
“This information is recorded in the client’s care plan available to the client or their representative. The care plan is then given to care workers before their placement so the care worker is fully aware of the client’s needs and lifestyle choices before the assignment commences.
“The care plan is reviewed and updated as changes occur either by care workers sending us a ‘Changes to care’ report form or by the care manager conducting a further review.
“Care managers revisit their clients at least once a year or more often if the client’s condition changes. At all times the client’s choices are shown to be respected and their consent must be given to any care provided. If a client does not consent, eg, to personal care, this must be recorded and if it becomes an ongoing problem then the care manager should be notified.
“You can see from this small example that we all play a part in ensuring our service is caring. And the same goes for the other elements of our service which inspectors place under the spotlight.
“Once we have been inspected, the CQC will write a report and rate our service on each key element plus give us an overall rating. The rating range is Outstanding, Good, Requires Improvement and Unsatisfactory.
“I’m sure you would agree, we would all want to achieve a rating of outstanding!”
The CQC is the inspectorate body which ensures that health and social care providers are providing the best possible service to their clients.
Managing Director Clare Janik has been briefing staff and carers about the procedure that lies ahead.
“As well as talking to the head office team and checking our records, part of the inspection process involves them talking to clients and carers,” she explained.
“CQC will inspect on five key elements: Is the service safe? Is the service responsive? Is the service effective? Is the service well-led? Is the service caring?
“There are a number of ways these questions can be answered and we have to provide the evidence to demonstrate how. For example: is the service caring – we can demonstrate that each client is individually assessed by a fully-trained care manager who discusses the client’s care needs and preferences with either the client themselves or with their representative.
“This information is recorded in the client’s care plan available to the client or their representative. The care plan is then given to care workers before their placement so the care worker is fully aware of the client’s needs and lifestyle choices before the assignment commences.
“The care plan is reviewed and updated as changes occur either by care workers sending us a ‘Changes to care’ report form or by the care manager conducting a further review.
“Care managers revisit their clients at least once a year or more often if the client’s condition changes. At all times the client’s choices are shown to be respected and their consent must be given to any care provided. If a client does not consent, eg, to personal care, this must be recorded and if it becomes an ongoing problem then the care manager should be notified.
“You can see from this small example that we all play a part in ensuring our service is caring. And the same goes for the other elements of our service which inspectors place under the spotlight.
“Once we have been inspected, the CQC will write a report and rate our service on each key element plus give us an overall rating. The rating range is Outstanding, Good, Requires Improvement and Unsatisfactory.
“I’m sure you would agree, we would all want to achieve a rating of outstanding!”
Managing Director Clare nominated for top award
Managing Director of Corinium Care, Clare Janik, has been nominated for a top honour in the Gloucestershire Women in Business Awards.
The award for Businesswoman of the Year will go to someone who has made ‘a significant personal contribution to the success of their company’.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Director of Care Services in 2010 before taking over as Managing Director in 2013.
She admits to having been a rebel at school, and a renegade in her early career. At the age of 39 she was a single mother, bringing up two small children and working as a dinner lady.
Her days of rebellion ended when she joined Corinium Care when it had just five members of staff. She has been part and parcel of the company’s expansion and played a pivotal role in it becoming one of the leading care agencies in the UK with 17 staff in Nailsworth, 800 registered carers and recruitment offices in Zimbabwe and South Africa.
In 2014 Clare led Corinium Care through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintained its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
Married to a jazz singer, she also found time in 2014 to climb Ben Nevis by night to raise money for the Alzheimer’s Society.
Her many roles in the last 22 years have covered every aspect of the business – training, recruitment, care manager, liaising with clients, marketing and leadership.
In 2013 she went on a fact-finding mission to South Africa and headed up a recruitment drive in person. The finalists in the Women in Business Awards 2015 will be announced after March 6.
The award for Businesswoman of the Year will go to someone who has made ‘a significant personal contribution to the success of their company’.
Clare joined Corinium Care in 2003 as Care Manager and rose to become Director of Care Services in 2010 before taking over as Managing Director in 2013.
She admits to having been a rebel at school, and a renegade in her early career. At the age of 39 she was a single mother, bringing up two small children and working as a dinner lady.
Her days of rebellion ended when she joined Corinium Care when it had just five members of staff. She has been part and parcel of the company’s expansion and played a pivotal role in it becoming one of the leading care agencies in the UK with 17 staff in Nailsworth, 800 registered carers and recruitment offices in Zimbabwe and South Africa.
In 2014 Clare led Corinium Care through the biggest change since its formation in 1995: the transfer of more than 300 self-employed live-in care workers on to the company payroll as salaried staff.
The aim: to make sure that Corinium Care maintained its position as one of the leaders in the live-in care market, raising the bar and setting exemplary standards.
It was a seismic shift in the way the company operates and Clare led from the front, doing her utmost to keep staff, carers and clients on board throughout.
Married to a jazz singer, she also found time in 2014 to climb Ben Nevis by night to raise money for the Alzheimer’s Society.
Her many roles in the last 22 years have covered every aspect of the business – training, recruitment, care manager, liaising with clients, marketing and leadership.
In 2013 she went on a fact-finding mission to South Africa and headed up a recruitment drive in person. The finalists in the Women in Business Awards 2015 will be announced after March 6.
Laura becomes our Senior Care Manager
Laura Graham has been promoted to Senior Care Manager with Corinium Care.
Laura joined the company in 2009 as Assistant Care Manager. She now heads up the Care Management team.
Her appointment follows a year of major change for the company, based in Nailsworth.
“Corinium Care has undergone a total restructure of how our service is provided. One of my key roles was to ensure that the impact on our clients was kept to a minimum during that changeover period,” said Laura.
“Our live-in care workers are now directly engaged by us which means we are even better placed to support them and provide them with our care expertise, which in turn will guarantee the best possible care for our clients.”
Glasgow born and bred, Laura spent 12 years working with adults with learning disabilities in Scotland. Before joining Corinium Care, she spent a year working at Marling School in Stroud.
Managing Director of Corinium Care, Clare Janik, congratulated Laura on her promotion. “The live-in care business is forever changing and Laura’s experience will be a great asset as we take the company forward,” she said.
Laura joined the company in 2009 as Assistant Care Manager. She now heads up the Care Management team.
“Corinium Care has undergone a total restructure of how our service is provided. One of my key roles was to ensure that the impact on our clients was kept to a minimum during that changeover period,” said Laura.
“Our live-in care workers are now directly engaged by us which means we are even better placed to support them and provide them with our care expertise, which in turn will guarantee the best possible care for our clients.”
Glasgow born and bred, Laura spent 12 years working with adults with learning disabilities in Scotland. Before joining Corinium Care, she spent a year working at Marling School in Stroud.
Managing Director of Corinium Care, Clare Janik, congratulated Laura on her promotion. “The live-in care business is forever changing and Laura’s experience will be a great asset as we take the company forward,” she said.
Corinium registered with Care Quality Commission
We are delighted to announce that Corinium Care has been accepted for registration with the Care Quality Commission.
The company’s Managing Director, Clare Janik, is also approved as a registered care manager.
The CQC is the UK’s independent health and adult social care regulator. Its job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourages them to improve.
It monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety and publishes its findings, including performance ratings, to help people choose care.
MD of Corinium Care, Clare Janik, said being registered with the CQC was central to the company’s mission to offer excellence at every level.
“We pride ourselves on our standards of care and on the importance we place on offering our clients dignity, compassion and peace of mind at a very vulnerable time.
“We therefore welcome having the back-up of the CQC to corroborate what we know to be our strengths,” she said.
The live-in care agency, based in George Street, Nailsworth, was founded in 1995. It specialises in providing 24-hour live-in care for the elderly and infirm. It has 17 staff in Nailsworth, and 800 registered carers on its books as well as recruitment offices in Zimbabwe and South Africa.
It has won a string of awards for excellence. The most recent was the Customer Care and Service Award in the Stroud Life Business Awards in 2014.
The company’s Managing Director, Clare Janik, is also approved as a registered care manager.
The CQC is the UK’s independent health and adult social care regulator. Its job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourages them to improve.
MD of Corinium Care, Clare Janik, said being registered with the CQC was central to the company’s mission to offer excellence at every level.
“We pride ourselves on our standards of care and on the importance we place on offering our clients dignity, compassion and peace of mind at a very vulnerable time.
“We therefore welcome having the back-up of the CQC to corroborate what we know to be our strengths,” she said.
The live-in care agency, based in George Street, Nailsworth, was founded in 1995. It specialises in providing 24-hour live-in care for the elderly and infirm. It has 17 staff in Nailsworth, and 800 registered carers on its books as well as recruitment offices in Zimbabwe and South Africa.
It has won a string of awards for excellence. The most recent was the Customer Care and Service Award in the Stroud Life Business Awards in 2014.
It all adds up - Ziggy joins accounts team
A big welcome to Ziggy Edwards who joins Corinium Care as our new Accounts Assistant.
Having worked in HR and finance for seven years, she takes up a new role alongside Corinium’s Director of Finances Rachel Dedman.
Born and brought up in Wales, Ziggy left school at 18 and spent many years working abroad in places as far flung as Australia and as small as Alderney in the Channel Islands.
She gained her Association of Accounting Technicians qualifications in 2007 after studying part-time for three years.
Her move to Corinium Care coincides with a move to Stonehouse with her partner.
“It’s great here – both busy and relaxed at the same time and I’m dealing with people as well as with numbers,” she said. “It’s quite different from working for a local authority.”
Managing Director Clare Janik welcomed Ziggy to Corinium Care’s head office in Nailsworth.
"She takes on a new role at Corinium and hit the ground running. Her knowledge of payroll, finance and HR is an invaluable addition to our skills base at a time when the pace of change in our industry is breathtaking,” she said.
Becoming a carer was a rewarding journey for traveller Maureen
When Maureen Moffatt signed up for a cycling trip to Cambodia and Vietnam, she faced a dilemma: how to raise £3,500 for her chosen charity? Her solution was to spend three months as a live-in carer with Corinium Care. Here is her story.
“I had a dilemma: how was I going to raise enough money to donate to my chosen charity to enable me to join other fundraisers for a cycle ride in Cambodia and Vietnam?
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| Maureen Moffatt became a carer with Corinium Care |
“So how about going back to work? It might be a bit of a culture shock at the age of 65 and after 10 years in retirement, but I was up for the challenge.
“My previous work experience included auxiliary nursing, counselling and social work, so maybe becoming a live-in carer was the answer.
“It turned out to be a challenge, an eye-opener and a totally fascinating journey.
“Before getting started, it became evident that whichever care agency I chose to join would require a week’s compulsory training. How lucky I was to discover Corinium Care – the best company I have ever been involved with.
“Having delivered lots of training in my professional life, I feared the care training would be a rehash of previous sessions, a daily grind of stuff I already knew. How wrong I was.
“There were some lovely surprises during that first week at Corinium Care’s head office in Gloucestershire. The training was varied and relevant, delivered by a team of enthusiastic young women who were obviously very proud of their career choice and of the organisation.
“The other attendees were all women of mixed ages and backgrounds. Every day was packed with learning new information and interesting conversation.
“As the training course drew to an end, I received my first post: two of us travelled to a family who were determined that their mother would leave hospital to end her life in her own home.
“We arrived in time to see her brought home by the ambulance. She and her children were so pleased to see her in familiar surroundings: there were tears of joy and relief.
“Neighbours and family were present almost every moment. Flowers were personally delivered to the door, memories exchanged and more tears shed, all in the most emotionally healthy manner.
“It was a privilege to share these most intimate moments and a pleasure to help make the end of a worthwhile life a natural and gentle transition.
“My next two posts were with clients suffering with Alzheimer's. Two weeks in each post were enough to help me start to integrate into the person’s life, understand their issues and work alongside them to make the most of the days we had together.
“I learnt so much during this period. It was a privilege to be allowed to share such an intimate part of these families’ lives.
“In each post I was treated as a family member, so much so that it felt almost disloyal to say goodbye.
“I shall look back on my experience as a live-in carer as a totally worthwhile challenge in every sense.
“And, by the way, I raised enough money to go to Cambodia and Vietnam.”
'Ben there, Nevis again,' say climbers Clare and Rachel
Three cheers for Corinium Care’s intrepid Managing Director and Finance Director who survived a heroic attempt to conquer Ben Nevis by moonlight.
FD Rachel made it to the top. MD Clare almost did. And together they raised more than £1,000 for the Alzheimer’s Society.
It was dark, wet and cold when the daring duo set off on their 1,344 metre climb at 10.30pm. Conditions on the Scottish mountain were so tough that only 100 of the 170 charity walkers made it to the summit and back.
One of them was our Rachel who finished in 10.5 gruelling hours. Clare managed a heroic 4 hours on the upward slopes before exhaustion got the better of her and race marshals ordered her to turn around.
Neither Clare nor Rachel are lightweights: both do regular fitness training and Rachel has just completed her second triathlon. But the UK’s highest peak, with just a headtorch and a couple of walking poles, was a tough challenge.
“It was very dark, wet and slippery and incredibly cold at the top. The wind was howling. We were walking through snow and couldn’t see where we were going,” said Rachel. “The terrain was very rocky and much of the time we had to walk sideways.
“When dawn broke, I must admit that I was feeling pretty miserable. Two people were airlifted off the mountain. So I’m proud to have done it but, boy, it was tough!
“It was only when we both got to Glasgow railway station and found the cocktail bar that we began to feel human again.”
Clare was disappointed she didn’t reach the summit. “I’m not a quitter, but I just couldn’t give any more than I did,” she said. “I will go back one day – me and Ben have unfinished business.
“We’d like to thank everyone for supporting us. We did our very best, and Rachel’s achievement was astonishing.”
Anyone who wants to sponsor Clare and Rachel can still do so at www.justgiving.com/CoriniumCareLtd
FD Rachel made it to the top. MD Clare almost did. And together they raised more than £1,000 for the Alzheimer’s Society.
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| Rachel and Clare with their medals |
One of them was our Rachel who finished in 10.5 gruelling hours. Clare managed a heroic 4 hours on the upward slopes before exhaustion got the better of her and race marshals ordered her to turn around.
Neither Clare nor Rachel are lightweights: both do regular fitness training and Rachel has just completed her second triathlon. But the UK’s highest peak, with just a headtorch and a couple of walking poles, was a tough challenge.
“It was very dark, wet and slippery and incredibly cold at the top. The wind was howling. We were walking through snow and couldn’t see where we were going,” said Rachel. “The terrain was very rocky and much of the time we had to walk sideways.
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| Ben Nevis: the UK's highest peak |
“It was only when we both got to Glasgow railway station and found the cocktail bar that we began to feel human again.”
Clare was disappointed she didn’t reach the summit. “I’m not a quitter, but I just couldn’t give any more than I did,” she said. “I will go back one day – me and Ben have unfinished business.
“We’d like to thank everyone for supporting us. We did our very best, and Rachel’s achievement was astonishing.”
Anyone who wants to sponsor Clare and Rachel can still do so at www.justgiving.com/CoriniumCareLtd
Corinium scoops award for customer service
Corinium Care is delighted to announce that the company has won an award for excellence in customer care.
The Stroud Life Business Awards took place at a glittering ceremony, attended by more than 100 finalists and their guests, at The Old Lodge in Minchinhampton.
A huge cheer arose from the Corinium Care table when the winners of the Customer Care and Service category were announced.
“It was a great night,” said Finance Director Rachel Dedman. “We pride ourselves on our customer care – it’s such an essential element of our business, so it’s really rewarding to receive this kind of recognition. We were thrilled when they read out our name.”
MD of Corinium Care, Clare Janik, congratulated her team. “This award is for all our staff and carers who work so hard to make Corinium such a great company – they really do go the extra mile. They prove that ‘caring’ and ‘business’ can go together. It's been the cornerstone of our success since the company was formed in 1995.”
Judges said they were looking for evidence of a commitment to continuously improving standards of customer service, a clear, well-implemented customer care policy and examples of services exceeding customer expectations. They also wished to hear how customer care initiatives contribute to the overall success of the business.
Corinium Care also won the Customer Care and Service Award in the Stroud Life Business Awards in 2012.
The Stroud Life Business Awards took place at a glittering ceremony, attended by more than 100 finalists and their guests, at The Old Lodge in Minchinhampton.
A huge cheer arose from the Corinium Care table when the winners of the Customer Care and Service category were announced.
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| Cheers: the Corinium Care team at the awards dinner |
MD of Corinium Care, Clare Janik, congratulated her team. “This award is for all our staff and carers who work so hard to make Corinium such a great company – they really do go the extra mile. They prove that ‘caring’ and ‘business’ can go together. It's been the cornerstone of our success since the company was formed in 1995.”
Judges said they were looking for evidence of a commitment to continuously improving standards of customer service, a clear, well-implemented customer care policy and examples of services exceeding customer expectations. They also wished to hear how customer care initiatives contribute to the overall success of the business.
Corinium Care also won the Customer Care and Service Award in the Stroud Life Business Awards in 2012.
Corinium is a finalist for customer care award
Corinium Care is delighted to be a finalist in awards that highlight excellence in customer care.
The company is shortlisted in the Customer Care and Service category in the Stroud Life Business Awards 2014, set up to celebrate business excellence.
MD of Corinium Care, Clare Janik, said: “It’s fantastic to receive this kind of recognition. First-class customer care and service is at the heart of everything Corinium Care does. We believe passionately in doing the very best for our clients, and all our staff and registered carers live and breathe that philosophy.
“We like to think we provide proof that ‘caring’ and ‘business’ can and do go together. That concept has been the cornerstone of Corinium Care’s success since the company was formed in 1995.”
The winners of the 12 categories in the Stroud Life Awards will be announced at a dinner at the Old Lodge in Minchinhampton on July 16.
Clare and Rachel head for Ben Nevis
Two leading ladies at Corinium Care are lacing up their boots and preparing to climb Ben Nevis by moonlight.
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| Preparing for Ben Nevis: Rachel, left, and Clare |
Neither have climbed a mountain before and hope to raise £500 on August 30.
“With an increasing number of our clients suffering from Alzheimer’s and other forms of dementia we were keen to help raise awareness of this devastating condition. And we are aware that the Alzheimer’s Society does a very good job,” said Clare.
Both women enjoy keeping fit when they’re not working at the live-in care agency in Nailsworth.
Rachel lost more than three stone when she hit her 50th birthday and has kept fit ever since – as well as preparing for Ben Nevis, she is also training for her second triathlon.
Clare goes running twice a week with a local running club.
“We’re looking forward to seeing the sunrise at the summit and walking down to a good breakfast,” she said.
Anyone who wants to sponsor Clare and Rachel can do so at http://www.justgiving.com/CoriniumCareLtd
Birthday lunch is a treat for Miss Acheson
Corinium Care hosted a special lunch for client Miss Mary Acheson to mark her 89th birthday and her fifth year with the live-in care agency.
Over the years, Miss Acheson, who lives in the Cotswolds, has spoken to most of the company’s 17 staff on the phone.
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| Miss Acheson with MD Clare Janik |
When she expressed a wish to meet them in person, Managing Director Clare Janik was happy to oblige, and arranged a celebratory lunch at Corinium Care’s head office in Nailsworth.
Miss Acheson, who spent most of her career in nursing, thanked the company for their consistently high standards.
“I could say so many nice things about Corinium Care. You have all looked after me very well. When I ring, everyone is excellent. It’s something I really appreciate,” she said.
“It’s so nice to meet you all. It makes a big difference to put a friendly face to a telephone voice.”
Clare presented Miss Acheson with a card and a gift. “Miss Acheson has a lovely sense of humour and it has been a pleasure to have her as our guest,” she said.
BJ is guest speaker at training day for carers
When Corinium Care offered a new training course about complex care needs for live-in carers, the company asked client BJ Mozley to be guest speaker.
Billie-Jane (BJ for short) has cerebral palsy and has been a Corinium client for 17 years since she opted to live independently in Cheltenham.
“I wanted to help carers understand what it’s like to need care from the client’s perspective,” said BJ, 39, who uses a wheelchair and has restricted movement in almost every part of her body.
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| BJ with Senior Care Manager Suzanne Hathaway and carers |
“The best advice I can give is ‘don’t judge a book by its cover’. Just because someone is disabled doesn’t mean they are stupid.”
She praised the care provided by Corinium. “I wouldn’t go to anyone else. They understand my needs and my regular carer is fantastic. Corinium is definitely a care agency to be proud of,” she told the team of live-in carers.
“The most important thing is to safeguard our dignity. When you’re disabled, that can be the first thing to disappear.”
The Complex Care Needs Training Day was free for Corinium’s live-in carers and included sessions on nutrition, stroke awareness, and use of equipment. It took place at the agency’s head office in Nailsworth.
“An increasing number of our clients have more complex care needs such as peg feeding and stoma care. It’s important we give them all the help we can so they know what to expect and feel confident,” said Senior Care Manager Suzanne Hathaway.
Carer Sheldene Holtzhausen said: “Having BJ along was a brilliant idea - it’s nice to hear what being cared for is like from someone so articulate. I am always nervous when I go to a new client. It’s comforting to hear that the client is usually equally apprehensive.”
New roles for Celia and Sal
Sal Craw has joined Corinium Care as our new Recruitment and Training Assistant.
“Corinium is a great place to work. I’m quite blown away by the genuine kindness to people that I witness every day,” said Sal, who lives in Nailsworth.
With a university degree in English and drama and a career spent largely as a librarian, she is a newcomer the care industry.
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| Sal Craw |
Her colleague Celia Mackie has moved from the post of Recruitment and Training Co-Ordinator to Bookings and Client Services Co-ordinator.
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| Celia Mackie |
Celia is a former live-in carer with Corinium Care. “Having been a carer myself makes the job that much easier,” said Celia, who has lived in Gloucestershire for 13 years.
“When my two children grew up and left home, I was free to become a live-in carer. A few friends who had worked through Corinium Care couldn’t praise the company enough, so that’s the agency I chose to join.
“It’s friendly and really well run. The staff are very supportive which is so important for carers. Having a reassuring voice at the end of the phone at all times means a lot."
MD of Corinium Care Clare Janik congratulated Sal and Celia on their new roles. “We’re delighted to have them on the team – both are real assets to the company,” she said.
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